Privacy policy and Terms and Conditions
Stephanie Moore – Virtual Assistant & Efficiency Expert
Website: www.stephaniemoore.co
Email: hello@stephaniemoore.co
Location: Parker, Colorado
Effective Date: 04/01/2025
Last Updated: 04/01/2025
Privacy Policy
Stephanie Moore (“I,” “me,” or “my”) operates the website [www.stephaniemoore.co] (the “Site”) to offer Virtual Assistant services, business coaching, educational resources, and related digital tools. Your privacy is important to me. This Privacy Policy outlines how I collect, use, store, and protect your information.
1. Information I Collect
I may collect personal information that you voluntarily provide when:
- Booking a consultation or discovery call
- Filling out an intake form or contact form
- Downloading a free resource or lead magnet
- Subscribing to my newsletter
- Purchasing services or digital products
- Engaging with me on social media or email
This information may include:
- Full name
- Email address
- Phone number
- Business details
- Billing information (if purchasing services)
- Any other information you choose to provide
2. How I Use Your Information
Your information is used to:
- Communicate with you about your inquiry, project, or service
- Deliver coaching or virtual assistant services
- Provide resources or respond to requests
- Send occasional marketing emails (you can unsubscribe at any time)
- Process transactions securely
- Improve my website and client experience
3. Third-Party Tools and Services
I use trusted third-party tools to support my business operations. These may include:
- HoneyBook – for scheduling, client communication, payment and project management
- Google Workspace and Microsoft Office – for client documentation and communication
- Stripe or PayPal – for secure payments
- Email marketing platforms – for newsletters
4. Cookies and Tracking Technologies
My website may use cookies or similar technologies to:
- Analyze website traffic and usage
- Improve user experience
- Remember your preferences for future visits
5. Data Security
I take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Children’s Privacy
This Site is not intended for individuals under the age of 13, and I do not knowingly collect personal information from children.
7. Your Rights
You have the right to:
- Access the personal information I hold about you
- Request corrections or updates
- Request deletion of your data (subject to legal and business requirements)
- Unsubscribe from marketing emails at any time
To exercise these rights, email me at hello@stephaniemoore.co.
8. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes to my business, legal requirements, or data handling practices. The revised policy will be posted on this page with an updated effective date.
Terms & Conditions
By using this Site and/or purchasing services or digital products, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of This Website
You agree to use this Site for lawful purposes only. You agree not to:
- Use the Site in a way that could damage, disable, or impair its functionality
- Attempt to access data that is not intended for you
- Copy, reproduce, or distribute any content without permission
2. Services and Products
I offer Virtual Assistant services, business coaching, digital tools, and downloadable resources. All services are subject to availability and may be changed, updated, or discontinued at any time without notice.
Client Agreements: For 1:1 services, a separate service agreement will outline the scope, pricing, and deliverables. You must review and agree to that contract before work begins.
3. Intellectual Property
All content on this Site, including logos, graphics, text, downloads, and service materials, is the property of Stephanie Moore unless otherwise stated. You may not use, reproduce, or distribute any of this content without written permission.
4. Payments & Refunds
All payments are processed securely through third-party platforms like HoneyBook, Stripe, or PayPal. For coaching and Virtual Assistant services:
- No refunds are issued for completed services
- For cancellations or rescheduling, please refer to the terms in your client agreement
5. Limitation of Liability
I do not guarantee specific results from using my Site, services, or products. I am not liable for any direct or indirect damages arising from your use of this Site or services.
6. Privacy
Your privacy is important. Please refer to the Privacy Policy above for details on how your data is collected and used.
7. Changes to These Terms
I reserve the right to modify these Terms & Conditions at any time. Continued use of this Site after changes are posted indicates your acceptance of the new terms.